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GeM Portal: What It Is and How to Use It

What is GeM portal and how to use it?

Table of Contents

Ever wondered how the Indian government buys things? It’s all through the Government e-Marketplace (GeM) portal. This e-procurement system is a big change for buying and selling online.

GeM is a place where government groups, PSUs, and others can buy goods and services. It makes buying faster, cheaper, and more transparent. With over 25 lakh sellers, it’s the top choice for government buying in India.

GeM has lots of products and services. You can find about 52 lakh products in 16,409 categories and 193 service categories. It has everything from office supplies to special equipment. Sellers can join for free, with a small deposit based on their sales.

Using GeM is easy. Buyers can buy up to Rs.50,000 online directly. For bigger buys, there’s a bidding process. Sellers can change their prices anytime, making sure the government gets a good deal.

Key Takeaways

  • GeM is a free-to-register online marketplace for government procurement
  • Over 25 lakh sellers and 52 lakh products are available on the platform
  • Buyers can make direct purchases up to Rs.50,000 per week
  • The portal offers 193 service categories, including manpower and vehicle hiring
  • GeM uses natural language processing for efficient product searches
  • Multilingual customer support is available for users
  • Small sellers have increased access to public procurement through GeM

Introduction to GeM Portal

The Government e-Marketplace (GeM) portal changes how Indian government groups buy things. It makes buying easier with a big selection of products and services. You can find dynamic pricing, direct buying, and tools for auctions on GeM.

GeM has made a big difference in how the government buys things. By February 2023, it had handled orders worth INR 3.50 lakh Crores. It has over 66,000 buyers and 58 lakh sellers. The site has more than 30 lakh products in 11,358 categories and 278 services.

GeM portal features

Using GeM can save money. A World Bank study found buyers save an average of 9.75% on prices. The site is known for being efficient and transparent. It won the CIPS award for ‘Best use of digital technology’ in 2021.

GeM Portal StatisticsValue
Total Order Value (as of Feb 2023)INR 3.50 lakh Crores
Buyer Organizations66,663
Sellers & Service Providers58,93,283
Product Categories11,358
Service Categories278

GeM has many benefits, but it also has some downsides. New users might find it hard to learn, and it can have technical problems when lots of people use it. Still, GeM has made government buying more open and efficient.

Benefits of Using GeM Portal

The Government e-Marketplace (GeM) portal offers many benefits for both buyers and sellers. It has changed how the government buys things in India, making it faster and clearer.

Benefits of GeM portal

Streamlined Procurement Process

GeM makes buying easier by cutting down on paperwork and time. It has over 48 lakh products in 10,000 categories. This means buyers can quickly find what they need.

The portal also lets buyers order online and create contracts without needing someone else. This makes the whole process much faster.

Transparency and Accountability

The GeM portal makes things clear by using online transactions and keeping records. Sellers must meet ‘Country of Origin’ rules, making sure products are from India. Buyers can keep an eye on everything through a simple dashboard.

Cost Savings for Government Organizations

GeM helps save money by offering good prices and bulk deals. For small purchases up to Rs.25,000, no comparison is needed. But for bigger orders, it uses a reverse auction to find the best price.

Purchase AmountProcurement Method
Up to Rs.25,000Direct purchase without comparison
Rs.25,001 – Rs.5,00,000L1 purchase after comparing at least three different suppliers
Above Rs.5,00,000Reverse auction tool for lowest price selection

The GeM portal is a big help for government buying. It’s easy to sign up as a vendor, and there are over 38 lakh sellers. It’s changing how government bodies buy goods and services.

Registering on GeM Portal

Learning to use GeM portal begins with user registration. The Government e-Marketplace (GeM) makes it easy for sellers and buyers to connect. Let’s look at what you need and how to register.

Requirements for Registration

To sign up on GeM, you’ll need a few important documents:

Sellers also have to pay a Caution Money Deposit. The amount depends on their turnover:

Seller TurnoverDeposit Amount
Less than 1 CroreRs 5,000
Between 1 Crore and 10 CroresRs 10,000
More than 10 CroresRs 25,000

Primary User Registration Process

Here’s how to register as a primary user on GeM:

  1. Go to the GeM portal
  2. Click ‘Register as a Seller’
  3. Use your PAN or Aadhaar number
  4. Enter your company details and location
  5. Submit your GST information
  6. Add your bank account details
  7. Pay the caution money deposit

Secondary User Roles and Responsibilities

Primary sellers can add secondary users with different roles:

  • Buyer: Manages purchases and bids
  • Consignee: Handles delivery and quality checks
  • DDO (Drawing and Disbursing Officer): Oversees financial transactions
  • Paying Authority: Processes payments

Each role has its own tasks in the procurement process. This ensures everything runs smoothly on GeM.

By knowing these registration needs and steps, you’re ready to start on GeM, whether buying or selling.

Navigating the GeM Portal Interface

The GeM portal has a user-friendly interface to make government procurement easier. When you log in, you see a dashboard with quick access to important functions. It’s divided into sections for product catalogs, purchase orders, and user management.

The GeM portal’s search function is powerful. You can find products or services by keywords, categories, or attributes. The filtering options let you narrow down results by price, quality, or seller ratings.

The interface also has tools for comparing products and services. This helps you make better choices by looking at specifications, prices, and seller performance.

Managing Your Account

Your GeM portal account offers:

  • Personal dashboard for quick overview
  • Profile management tools
  • Transaction history
  • Bidding tools for participating in tenders
  • Payment systems for secure transactions

The GeM portal’s interface is updated regularly to improve user experience. By getting to know these features, you can get the most out of the GeM platform for your needs.

GeM Portal StatisticsAs of September 2, 2024
Primary Buyers377,366
Gross Merchandize Value (INR crore)216,109
Total Orders in Current Fiscal Year2,154,471
Product Categories11,292
Service Categories328
Seller & Service Providers9,222,833

Making Direct Purchases on GeM

The Government e-Marketplace (GeM) makes buying easier for government groups. It’s a fast way to get what you need, but there are rules to follow.

Purchase Limits and Procedures

GeM has rules for buying things based on how much you want to spend:

  • Up to Rs. 50,000: Buy from any available supplier
  • Rs. 50,000 to Rs. 30,00,000: Choose the lowest price from at least three sellers
  • Above Rs. 30,00,000: Use online bidding or reverse auction

These rules help ensure fair prices and good value for government money. Only certain officers can make these purchases.

Certifying Reasonability of Rates

Buyers must check if prices are fair. GeM has tools to help compare prices. Remember, prices on GeM change and only apply to online buys.

Purchase AmountProcedure
Up to Rs. 50,000Any available supplier
Rs. 50,000 – Rs. 30,00,000Lowest price among 3 manufacturers
Above Rs. 30,00,000Online bidding or reverse auction

To use GeM well, you need an Aadhaar-linked phone for verification. Only government emails can sign up. By following these steps, you can buy efficiently and legally on GeM.

Participating in Bids and Reverse Auctions

The Government e-Marketplace (GeM) portal has great tools for online bidding and reverse auctions. These tools make buying things for the government easier and more open. They help make sure everything is done right and fast.

Creating and Managing Bids

On GeM, you can easily make and handle bids. When you start a bid, you can list out what you need and how to judge it. This makes sure everyone knows what you want.

For big purchases over Rs. 30,00,000, you must use these online tools. But, you can also use them for smaller buys if you want. The site is easy to use, helping you through every step of bidding.

Reverse Auction Process

Reverse auctions on GeM are a smart way to get the best prices. Suppliers compete live, offering lower prices for what you need. This can save a lot of money for government groups.

To join a reverse auction:

  1. Set up your auction details
  2. Invite the right suppliers
  3. Watch the auction live
  4. Choose the best offer

The GeM portal has clear rules for fair and clear deals. Using these strong bidding and auction tools helps you get more value and do things better.

“GeM’s reverse auction feature has changed how we buy things, saving a lot of money and making suppliers compete more.”

Payment and Delivery Processes

The Government e-Marketplace (GeM) makes buying easier for government groups. It has a clear payment and delivery system. Let’s see how these parts work on the GeM portal.

Consignee Payment and Approval

The payment process on GeM is well-organized. When goods arrive, the buyer makes a Provisional Receipt Certificate (PRC). After checking, they give a Consignee Receipt and Acceptance Certificate (CRAC).

For PFMS users, the DDO sends bills to the PAO for payment. Non-PFMS users can make payments directly.

Delivery Timelines and Penalties

The delivery on GeM is fast. Contracts set delivery times to keep things moving. If sellers are late, they face penalties.

This system pushes for on-time deliveries. It keeps the buying process smooth and efficient.

AspectDetails
Payment ProcessPRC > CRAC > Bill Forwarding > Payment
Delivery TimelineSpecified in contract
Late Delivery PenaltyStandard LD clause applies

GeM’s payment system makes online deals easy and fast. It cuts down on time and boosts trust. This helps both buyers and sellers, making government buying better and cheaper.

What is GeM portal and how to use it?

The Government e-Marketplace (GeM) portal is India’s national public procurement platform. It’s an online marketplace for government organizations to buy goods and services efficiently. This guide will help you understand its features and usage.

Overview of GeM Portal Features

GeM offers many features to make procurement easier:

  • Product catalogs with over 30,81,000 items across 11,358 categories
  • 278 service categories available
  • Dynamic pricing and bidding tools
  • Integrated payment system
  • Transparent seller ratings and reviews

Step-by-Step Guide to Using GeM Portal

Here’s how to use the GeM portal and make purchases:

  1. Register as a primary or secondary user
  2. Log in to your account
  3. Browse or search for products/services
  4. Add items to cart or initiate bidding
  5. Complete the purchase process
  6. Manage delivery and payment through the portal

The GeM portal has helped with orders worth INR 3.50 lakh Crores as of February 2023. It has 66,663 buyer organizations and over 58 lakh sellers. It’s a strong platform for government procurement.

FeatureBenefit
End-to-end online marketplaceStreamlined procurement process
Wide range of products and servicesOne-stop solution for diverse needs
Dynamic pricingCost savings (average 9.75% on median price)
Transparent transactionsIncreased accountability

By following this guide, you can use the GeM portal to meet your procurement needs. It ensures transparency and cost-efficiency.

Conclusion

The Government e-Marketplace (GeM) portal has changed how India buys things online. It has over 5.9 lakh sellers and offers 33 lakh products. This shows how big its impact is on government buying.

GeM is available in 1.5 lakh+ India Post offices and 5.2 lakh+ Village Level Entrepreneurs. It’s ranked third globally for buying things online. It’s known for being open, efficient, and saving money.

For sellers, GeM opens up a big market and chances to grow, especially for small businesses. Buyers get a wide range of products, good prices, and quality checks. GeM is on its way to becoming the top place for public buying in India, helping the country grow economically.

FAQ

Q: What is the GeM portal?

A: GeM (Government e-Marketplace) is an online platform for government buying in India. It makes buying goods and services easier and cheaper for government groups and others.

Q: What are the benefits of using the GeM portal?

A: Using GeM has many advantages. It simplifies buying, making it faster and less paperwork. It also saves money by offering competitive prices and bulk deals. Plus, it’s easy to register vendors and has a wide range of suppliers.

Q: How do I register on the GeM portal?

A: To register on GeM, you need an Aadhaar-linked mobile and a government email. First, the Head of Department (HoD) signs up, then others. You’ll need to verify your Aadhaar, provide your email, and share your job title. You can then add others with roles like Buyer or DDO.

Q: How does the GeM portal interface work?

A: The GeM portal is easy to use. It has sections for products, orders, and managing users. You can search, filter, and compare items. It also lets you check your dashboard, manage your profile, and see your transaction history.

Q: What are the purchase limits and procedures for direct purchases on GeM?

A: Direct purchases on GeM have limits. You can buy up to Rs. 50,000 from any supplier. For Rs. 50,000 to Rs. 30,00,000, you need at least three sellers. Anything over Rs. 30,00,000 needs online bidding. Always check if the prices are fair.

Q: How do bidding and reverse auctions work on GeM?

A: GeM has tools for online bidding and auctions. Buyers can set up and manage bids with specific needs. In auctions, suppliers compete to offer lower prices. These are required for big purchases and optional for smaller ones.

Q: What is the payment and delivery process on GeM?

A: Payment on GeM starts with a Provisional Receipt Certificate (PRC) and a Consignee Receipt and Acceptance Certificate (CRAC). For PFMS users, the DDO sends bills for payment. Non-PFMS users have a Paying Authority role for direct payments. Delivery times are set in contracts, with penalties for late delivery.

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